We want you to be satisfied with your purchase. This Return & Refund Policy outlines the conditions under which returns and refunds are accepted.

---

1. Return Eligibility

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be in its original packaging

• The return request must be made within 30 days of delivery

We reserve the right to refuse returns that do not meet these conditions.

---

2. Non-Returnable Items

The following items are not eligible for return:

• Items marked as final sale

• Gift cards

• Downloadable or digital products (if applicable)

• Items damaged due to misuse or improper handling

---

3. Return Process

To initiate a return, please contact us at:

Email: info@sahmasllc.com
Phone: +1 908 481 8500

Once your return is approved, you will receive instructions on how and where to send your item.

Customers are responsible for return shipping costs unless the item was defective or sent in error.

Unauthorized returns may not be accepted.

---

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to the original payment method

• Processing times may vary depending on your financial institution

• Original shipping charges are non-refundable unless required by law

---

5. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery.

We may require:

• Photos of the item

• Proof of purchase

If confirmed, we will provide a replacement or refund at no additional cost.

---

6. Chargebacks & Disputes

If you initiate a chargeback without first contacting us to resolve the issue, we reserve the right to dispute the chargeback and provide proof of delivery and fulfillment to the payment processor.

We encourage customers to contact us directly to resolve any issues promptly.

---

7. Contact Information

For questions regarding returns or refunds, please contact:

Email: info@sahmasllc.com
Phone: +1 908 481 8500
Address:
4 Peddlers Row Unit #332
Newark, DE 19702
United States